Shipping & Returns

Payment Methods

We accept credit cards (VISA, Mastercard, Discover, American Express), PayPal (mailorder@gethip.com), checks and money orders.

Shipping Options

Domestic:

FREE SHIPPING ON ALL DOMESTIC ORDERS OVER $75*. All domestic orders shipped via media mail. Priority mail available upon request. Please inquire regarding rates.

*Shipping/storage supplies do not qualify for free shipping

International:

All international orders under 4 lbs will ship via the first-class international rate. All packages over 4 lbs must ship via Priority mail international. We will contact you if more postage is required for you order.

Packing Methods

Records include a record mailer with extra cardboard flats and/or bubble wrap for extra protection. Unsealed records will always be removed from the jacket to prevent seam splits and we can do this for any sealed records too upon request. CDs are shipped in cardboard CD mailers.

Returns

Accepted on defective items. Defect will be replaced with the identical item if available or refund sent if item is no longer available.